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  • Writer's pictureJeremiah Heffron

Is your commercial cleaning company costing you business?

In the same way that we always need to be “on” at work, your facility should always look its best too—or you may end up with costly consequences and lost opportunities. In the short-term, saving money by hiring inexperienced, lowest cost or subpar cleaning companies may seem like a smart move. But over time, you may discover that these unqualified janitorial services may do your facility more harm than good. If you’re not careful, improper cleaning can result in your facility losing rental income. Tenants may flee, leaving your space open for months with no incoming rent. And, poorly-trained cleaners can use the wrong product and damage the surfaces of your building beyond repair. Either way, when you work with bad cleaners, it’s not a great situation. Here’s what you need to know about the importance of professionally-trained commercial cleaners.

Bad Cleanings Lead to Vacancies—And Lost Revenue

Lost Rental Income From High Turnover

Dirty floors, streaky mirrors in the restrooms, or dirty restrooms definitely won’t create a welcoming atmosphere for your tenants or their clients. Unprofessional cleaning services may leave your tenants dissatisfied with your space. Tenants will quickly grow tired of losing business thanks to a dirty building & look for another facility to host their business instead. Many building owners or facility managers might not consider this, but the hidden costs of choosing cheaper, less-experienced cleaning services or opting to reduce your building’s cleaning service plan can be sky-high. Your tenants are your main source of income, and depending on the size of your building, you could find yourself out anywhere from a few thousand dollars to tens of thousands of dollars every month while you scramble to find new tenants. The bottom line? You can’t afford for your facility’s occupants to grow dissatisfied with your building and leave. 

The Steep Price of Repairs

There’s another cost of poor cleaning services that you need to consider: Are you prepared to pay to have surface repaired or replaced if they are damaged by inexperienced or careless cleaners? 

If surfaces are damaged by using the wrong cleaning products or incorrect cleaning processes, you could end up footing a pricey bill to pay to restore or replace damaged surfaces, which means lost revenue for your business.

Take this cautionary tale as an example:

Recently, we heard all about a movie theatre bathroom that was cleaned by well-meaning but untrained cleaners from a less-reputable janitorial services company. They used the wrong type of cleaning solution on the theatre’s counters and faucets. While this acidic cleaning product was perfect to use to clean the movie theatre toilets, it damaged other surfaces in the restrooms including the chrome fixtures which were all irreparable and had to be replaced. 

What happens when the surfaces in your building are damaged and need to be repaired or replaced? It could come at a considerable cost to your facility. The average replacement cost of repairing or replacing a commercial bathroom can start off anywhere from $12,000-$15,000 or more. Are you prepared to gamble with the look and integrity of your space by hiring inexperienced or subpar cleaners?

What if you hire a cleaning company and they damage your flooring or leave it in a state of disrepair? Or what if you’re in search of concrete floor polishing services, and you hire an inexperienced technician? This could ruin your floors and scare off tenants. Making repairs or replacing the floors is a costly endeavor, and it could take a few days or even weeks for new flooring to be installed or for repairs to be done, all while your building sits empty.

How To Find a Commercial Cleaning Company That Will Protect Your Space

Hiring a janitorial service to properly care for your facility can seem daunting. How can you ensure that you are hiring a commercial cleaning company with a thoroughly trained team of experts? Here are a few questions to ask before you hire a cleaning service:

  • What kind of training do your employees go through?

  • What is the turnover rate of your employees?

  • Are you insured?

  • Do you perform background checks?

  • How do you ensure quality cleanings at every visit?

  • Is your team trained to know what products are safe for my facility?

Please contact us to discuss how we can benefit your property,

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